At byrne dean, we recognise that workplace disputes have many complex causes. Between them, our lawyers have had decades of experience in representing both employees and employers in the litigation associated with such disputes. We have seen how both the grievance process and the legal process can damage trust and confidence and result in a hardening of positions.

However, we remain convinced that so many cases that end up in court or tribunal could have been avoided if the parties had attempted at an earlier stage to resolve their problems. We think of resolution first; we consider litigation last. It is also much cheaper to get the parties talking immediately.

We can provide a fully accredited and experienced facilitator to help the parties find that resolution. We call it "early reconciliation", and it involves the application of mediation principles at the start of a problem. We see mediation principles being used as an alternative to traditional grievances rather than as an alternative to litigation.

Where appropriate, we can follow this up with specific management coaching, in the form of one-to-one sessions with the parties.

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