Increasingly we are asked to look at providing blended solutions.

We are happy to accommodate these requests and to work with partner organisations to ensure that clients are provided with the solution most suiting their needs.

An example of our approach is 'Challenging behaviour' - a multi-media resource designed to help everyone in the workplace understand, identify and respond appropriately to bullying and harassment. Produced in association with Simmons & Simmons and published by Skill Boosters, it brings alive the messages underpinning all of our education work in an accessible and engaging way.

Drawing on byrne dean's legal and behavioural expertise, 'Challenging behaviour' explores inappropriate behaviour at work, discussing definitions, examples and legal obligations.

Using compelling, realistic scenarios, it engages the audience in thinking through the impact of their behaviour and remarks and it equips them with strategies and techniques to challenge their colleagues where they witness or are on the receiving end of inappropriate behaviour.

The combination of its accessible, straight-talking style, its potent, thought-provoking case studies and its solid legal and behavioural foundation, makes 'Challenging behaviour' a powerful educational tool. It brings home the personal impact and the business cost of ignoring inappropriate behaviour in the workplace as well as providing practical help and guidance for individual managers and employees.