"It was very relevant and done in a very effective way. Your experience made a difference. Much easier to follow than I expected in a virtual environment. Very interactive and enjoyable - even more considering it's a subject matter I’m very familiar with, it was still a really interesting and insightful use of an afternoon. Pitched just right, imo, by you Graham. Many thanks."
As Head of Resolution, l lead a team of experts who resolve tricky workplace people issues. As a facilitator I love giving people the tools they need to create healthy and inclusive workplaces where issues are spotted early and addressed well.
I was an employment lawyer for over 20 years and dealt with 1000s of tricky situations. My experience has spanned City legal, crisis management, compliance, front line HR, ER, policy, behaviour/culture change and reorganisations/redundancies. A combined legal, HR and coaching career has been fantastic – it has given me a perspective you cannot get any other way. I also led an Employee Relations and HR Legal team with a tough remit, so I know how crucial – and difficult – it is to maintain performance, engagement and positivity in hard times.
I’m proud to be part of byrne·dean and to lead our Resolution team. It’s a unique combination – you will find outstanding lawyers with careers acting for both organisations and individuals (as well as a judge), as well as professionals with deep experience of mediation, HR, ER, change and leadership. It’s truly powerful to combine this with byrne·dean’s world-class training and wellbeing insights.
2019 – current: head of resolution and facilitator at byrne·dean
2001 – 2019 – Freshfields Bruckhaus Deringer
8 years – global head of ER and people performance
3 years – head of HR risk and policy
6 years – In house employment lawyer and HR manager
1 year – Knowledge management lawyer (Employment)
2000 – 2001: teaching English and voluntary work, Japan
1998 – 2000: solicitor, Freshfields Bruckhaus Deringer
1996 – 1998: trainee solicitor, Clifford Chance
1995 – 1996: supervisor in company law, Cambridge University
BA (Law, Cambridge) and LPC (College of Law, York)
MSc in Organisational Behaviour (Birkbeck, University ofLondon)
Dissertation on experience of new partners AccreditedMediator (The TCM Group)
Mastered coaching programme, Meyler Campbell
British Psychological Society Level A and Level B
Accredited Mental Health First Aider
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