Susie Galloway

Susie Galloway

Principal Consultant

I have practised employment law in the City for 14 years and have frequently seen that by the time lawyers become involved in a difficult workplace issue, parties have often become entrenched in their position or feel that they have been treated unfairly or that their voice has not been heard. Often an acrimonious or litigated outcome can then feel inevitable. The fall-out affects not only the individuals involved but, if a business is not seen to address conduct issues or grievances promptly and fairly, can have a negative impact on relations with the wider workforce and even the business' reputation in the wider market.

A fair and rigorous investigative process is essential in achieving a more positive outcome and being able to play a part in improving workplaces in this way, as a member of the Resolution team, is something I really value.

My work as a lawyer means I have developed excellent communication skills, both as an empathetic listener able to hone in on the key issues and in terms of delivering difficult, sometimes unwanted, messages directly but sensitively. In my legal practice I have dealt with issues of bullying, harassment, victimisation, discrimination and stress. Advising both employers and employees in the City, and in particular in the financial services sector, I am very familiar with the high-powered and stressful environment in which those players operate and the type of workplace issues that may arise. I am known for being fair and thorough whilst also approaching issues with emotional intelligence. I am pleased to be able to bring these skills and my legal experience to my work at byrne·dean.

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Experience 

Investigations

Susie has experience of a wide range of grievance and disciplinary issues. Examples include:

-       claims of maternity and pregnancy discrimination;

-       claims of unfair redundancy selection;

-       claims of age discrimination in performance management processes;

-       gross misconduct

Susie draws on her legal experience to identify the key issues at play and formulates clear and concise questions to draw out the relevant information needed to ensure a fair and thorough investigation.

Diversity & Inclusion

Susie has written and delivered group training sessions on D&I issues such as sexual harassment in the context of the #metoo movement. She is also a passionate advocate for flexible working to facilitate a successful working career alongside being a parent, having pioneered job-share working in client-facing roles within her private practice firm.

Change 

Susie has advised businesses undergoing changes which impact large parts of the workforce.  

Examples include

-       restructuring existing roles

-       redundancy programmes

-       inheriting or losing staff via TUPE

-       introducing wholesale new terms and conditions of employment

-       transitioning staff from employee status to limited liability partner

Difficult exits

Susie has extensive experience advising on senior executive level exits from both public and private companies, managing competing risks such as financial exposure to the business, uncertainty arising in the workforce and negative impact upon market reputation, whilst negotiating complex exit packages often in acrimonious circumstances.

Susie also has experience advising senior executives who are being exited from a senior management position, helping them to identify how and in what manner they would prefer to leave the business and what their priorities are when considering exit terms, all against the backdrop of an emotional and stressful situation for the executive personally.

This work has included advising on staff communications and how to engage with employee information/consultation bodies.

BA (Hons) Law, Cambridge University 

Legal Practice Course, Nottingham Law School

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