byrne·dean is a leading workplace behaviour consultancy. Since 2003 we have worked with organisations around the world to provide training, wellbeing and resolution services. As former employment lawyers we understand that damage limitation is not the best way to manage your people, let alone your business. We also recognise that the employment relationship is not always straightforward and we are passionate about helping you to create a kinder, fairer, more productive workplace.

We are relied on by household name organisations to engage with their leaders and people. We have over 250 clients across the globe, including leading investment banks, media and technology giants and international professional services firms.

We consistently receive excellent feedback.

“byrne·dean has been an outstanding partner in designing, developing and delivering training – both in person and online. They have been responsive and flexible as our partnership grew over time, delivering at scale across the globe. They worked closely with us to customize content and delivery, and have consistently received excellent feedback from participants and senior leaders alike.” ~ Learning & Leadership Development Executive, Bank of America

We are a team of experienced professionals with a deep understanding of workplace issues. Our backgrounds are in employment law or HR, sometimes both. We’ve got HR specialists, coaches, clinical psychologists and mediators.

We operate globally. To date we have worked in 39 countries around the world, face to face and virtually.

We have a range of workplace behaviour training and HR/ER support and strategy solutions to suit businesses of all sizes and sectors.

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Our Mission

‘Working alongside our clients to help create kinder, fairer, more productive workplaces’

We use our skills and experience of challenging workplace situations to help create working environments where everyone feels valued and included so that they, and the organisation, can thrive. We know that this will also reduce risk.

We attract excellent people with coalface experience advising on employment problems and engage them in high quality, challenging work to bring about positive and constructive cultural change through a variety of different interventions.

Through the different aspects of our work we help employers create, embed and maintain sustainable, lasting workplace culture change.

Our Values

Making a difference – We care about creating better workplaces, helping our clients engage their people – protecting them from risk.  We encourage and equip people to be accountable for the environment they create around them at work. We challenge the status quo and strive for impact and effectiveness in everything we do.

Doing what’s right – We work with the highest standards of  probity. We offer innovative solutions that best answer our clients’ problems rather than easy answers. We’re uncomfortable rolling out standard products and helping people tick boxes.  If the solution does not need to involve us, we will tell you.

Work in its proper place – We love what we do and when we are working, work is the most important thing in our lives.  We provide exceptional service and enable our team to meet our clients’ high expectations by allowing them to balance the competing priorities in their lives. Commitment and contribution during working time are what matters.

Connecting with people –We connect as a team and our team connects with the people we work with. We listen to what people are actually saying and value their contribution. These constructive connections inspire and enable people to change their workplaces. We challenge people to make the best use of their whole selves at work.

Our People

We have been working with byrne·dean on a programme to help our colleagues understand harassment both in, and outside, of the workplace. The design experience was collaborative, pragmatic and felt like real partnership in action. What became clear very quickly was that byrne·dean not only understood what we needed but also cared enough to get it right.

Caroline Abbassy, Head of ER, Standard Chartered Bank

I just wanted to say a big thank you for the training you delivered earlier this week. I’ve attended sessions held by you before, and have always found them to be engaging, pitched at the right level and with the right content. It’s always too easy to switch off at certain training sessions, and this certainly wasn’t one!!

Nick, VP at Global Investment Bank

byrne·dean continue to provide highly engaging and professional training support for our Director and Managing Director populations around the world. The feedback on their courses is consistently excellent.

Dominic Johnson, Organisation Effectiveness & Employee Relations Director for Barclays Global Retail Banking.

It’s a great personal feeling when business colleagues and leaders give you high praise and thanks for learning interventions. That’s what you get when you engage byrne∙dean!

Fiona Pizzey, Diversity Manager, RBC Wealth Management, Royal Bank of Canada

byrne·dean is a valued partner in creating and delivering programmes that address some of the most relevant, but often overlooked, issues in the financial world today. We have great faith in their integrity and professionalism.

Sheila Cork, Sumitomo Mitsui Banking Corporation Europe Limited, Head of HR EMEA

I have worked with byrne·dean for many years and always feel confident with their approach – commercial, pragmatic and engaging. I have recommended them to clients on numerous occasions and we have used them successfully internally as well.

Julian Taylor, Simmons & Simmons, Partner

In my 5 years at Argos, I have seen many presentations on a multitude of different topics, but few stick out as being memorable.  Yours did, and will for a long time to come.  You spoke to people “on the level”…..  you were inspirational, powerful, and thought-provoking.  Even with a big group, you found a way to give everyone an opportunity to personally connect with your content, and to reflect on their own behaviours and beliefs.

Nick Marsh, Senior Development Manager, Sainsbury’s Argos, End-to-End Customer Experience

Victoria engaged everyone in the room.  One of her key strengths was being able to challenge and probe appropriately and very effectively.  We received excellent feedback across the firm and we are already seeing the impact of this training programme.  We would have no hesitation in working with Byrne Dean again in the future.

Louise Zekaria, Head of Inclusion and CSR Macfarlanes LLP

I would highly recommend byrne·dean.  I have worked with Matt Dean for over 18 years and honestly think they are the most impactful trainers around on the topic.  They were all employment lawyers and their style I have found really resonates with the types of audiences we work with.  They are very skilled at not just delivering a message but helping people to understand inclusion and their impact on others (intended or otherwise).

Jen, HR Director- Financial Services

Byrne Dean has been an outstanding partner in designing, developing and delivering training – both in person and online.  They have been responsive and flexible as our partnership grew over time, delivering at scale across the globe.  They worked closely with us to customize content and delivery, and have consistently received excellent feedback from participants and senior leaders alike.

Learning & Leadership Development Executive, Bank of America

Some of our Clients

Making a difference

We are a values-driven business, and our commitment to making a difference extends further than the work we deliver with our clients. We are deeply passionate about what we do and use our knowledge and influence to create positive change in a variety of ways.

Carbon Offsetting
As a business that services global clients, we inevitably have to travel. By offsetting our emissions through ClimateCare since 2005, we  have supported projects that make a measurable difference to people’s lives and sustainability. Since 2005, we have offset 593 tonnes of carbon, which is the equivalent to 9,805 tree seedlings grown for ten years.

This is Me
Richard Martin is co-chair of the steering committee for the Lord Mayor’s ‘This is Me’ in the City campaign. This is Me is a pioneering City wide mental health campaign, initiated and led by the Lord Mayor’s Appeal team under the Lord Mayor’s 2016 Power of Diversity programme. Find out more here

Every life lost to suicide is a tragedy. Each day around 16 people take their life in the UK and Ireland. Every hour, the Samaritans receive 600 calls for help. Their work is critically important in helping save lives. This is why we donate 2.5% of our income from our mental health related work to the Samaritans.

Mindful Business Charter
We were appointed to promote and develop the Mindful Business Charter, an initiative to change the way that organisations work with their clients to remove unnecessary stress and so promote more effective and healthier working practices. Richard Martin leads this work.

Pilotlight transforms the lives of disadvantaged people in the UK by offering charities and social enterprises access to the strategic business support they need to become more efficient, effective and sustainable. Our CEO Victoria Lewis is a ‘Pilotlighter’; using her experience to guide others in charities to help more people more effectively.

We proudly support Butoke on The Justice Project. Butoke is a small NGO which works in the Democratic Republic of the Congo with the poorest people on earth. The Justice Project specifically aims to enforce the legal rights of survivors of sexual and other violence and, also, to encourage respect for such rights. Sexual violence in particular is endemic in the DRC, with recent conflicts having made it worse.

Eastside Young Leaders’ Academy
EYLA’s mission is “to nurture and develop the leadership potential, health and wellbeing of children and young people, especially BAMEs, empowering them to become the next generation of successful leaders”. EYLA view education as a launchpad for this mission and as a gateway to belonging to an influential peer group who will individually and collectively exert positive influence in society. We donate 2.5% of our income from our work on racial issues to EYLA.

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