People skills
These sessions focus on building skills and how to approach workplace situations that can often be seen as challenging or emotional. We use audio, video and professional actors to create immersive experiences and an opportunity to safely practice techniques.


This is a highly participatory session for people managers of all levels across the globe. Participants are encouraged to reflect on their communication and management style, what they say and write and how they impact those around them. We explore how to build trust and prevent issues from escalating. We help managers understand the legal context they are operating in, giving guidance on key risk areas (dismissal, discrimination, harassment to name just a few).
These workshops, based on real experiences, look at different types of performance situations (perceived underperformance, low motivation/coasting, maintaining motivation of high performers) and the communication skills needed to manage performance effectively.
Leaders and HR specialists are helped to identify potential conflict situations early and the best approaches to resolve them without escalation.
Employee representatives, whether continuously in place for consultation about workplace changes, or elected when required (for collective redundancy or a TUPE transfer) are given guidance on what is expected of them and how to build trust between management and employees in difficult times.
These sessions help managers skilfully and confidently handle formal employment relations processes in compliance with regulatory requirements. They are conducted by former employment lawyers and HR specialists with coal-face experience in what happens when things go wrong. Participants learn how to follow processes with skilful communication and the right mindset to ensure substantive fairness and natural justice.
In these sessions we look at what makes correct handling of maternity and parental leave transitions so important, explaining the legal context and giving participants the tools to get it right.
Recruitment is a key point in the employment cycle at which an employer has the opportunity to move the dial on EDI. Leaders want to hire the best person for the role but, often, they over-estimate their skill in recruitment and underestimate the impact of their biases. This session provides recruiting managers with the tools to implement a fair recruitment and selection process. Based strongly in practical examples, the session explores how affinity, confirmation and systemic biases can get in the way of hiring the best. It uses persuasive data to communicate the imperative of recruiting for cognitive diversity. It looks at the structure and mindset needed to get the fundamental process right.
We have a deep understanding of workplace behaviour and wellbeing issues.
We are in tune with the emotional complexities of any professional working environment and have relevant, real world experience, making us credible, commercial and relatable. It is this collective power of our experience that elevates the quality of our work.

The latest thinking from our team

My recruitment road trip

Grief in times of joy - when two worlds collide









Let’s get connected.
Our highly experienced team of workplace behaviour and wellbeing experts are here to help. Drop us a line for world class guidance and advice.

Training
World class sessions in mental health & wellbeing, equity, diversity & inclusion, workplace behaviour, legal & risk, leadership and skills - delivered in person, virtually or via digital learning modules, to individuals and groups of any size.

Resolution
Helping to resolve workplace behaviour concerns with investigations, mediations and independent partnering.

Strategy
Recommending the best HR and people strategies – from inclusion and wellbeing to instilling cultural change – expertly and with objectivity.