People skills training for the workplace

These sessions focus on building skills for approaching workplace situations that can often be seen as challenging or emotional. We use audio, video and professional actors to create immersive experiences and an opportunity to safely practice techniques.

Our sessions are proven to create change for the better. Elements from any of them can be taken to create a tailor-made solution for you if required.

Effective feedback and challenging conversations
Human conversations
Performance management
Conflict resolution
Training for employee representatives
Handling disciplinary, capability and grievance processes
Managing maternity and parental leave
Hiring the best

We have a deep understanding of workplace behaviour and wellbeing issues.

We are in tune with the emotional complexities of any professional working environment and have relevant, real world experience, making us credible, commercial and relatable. It is this collective power of our experience that elevates the quality of our work.

byrne∙dean has been an outstanding partner in designing, developing and delivering training – both in person and online.  They have been responsive and flexible as our partnership grew over time, delivering at scale across the globe.  They worked closely with us to customize content and delivery, and have consistently received excellent feedback from participants and senior leaders alike.
Learning & Leadership Development Executive, Bank of America

The latest thinking from our team

April 30, 2026

Provision 29 and people risk: can your board declare your controls work?

Provision 29 requires boards to declare control effectiveness from Jan 2026. People risk - speak-up, harassment, conduct - counts. Most orgs lack the evidence. We can help.
Ellie Herriot
Herriot
April 29, 2026

Feedback in the workplace: leaders learning from real conversations

Leaders mean well, but feedback often harms. Real-world practice shows clarity, tailoring, silence and preparation matter more than intent or scripts today.
Matt Dean
Dean
April 28, 2026

Why employees are going to AI before HR – and what to do about it

Employees are using AI to draft grievances, accelerating escalation and bypassing HR. Zoë Wigan suggests ways to get ahead of these AI-driven grievances.
Zoë Wigan
Wigan

Let’s get connected.

Our highly experienced team of workplace behaviour and wellbeing experts are here to help. Drop us a line for world class guidance and advice.