Resolution

Workplace mediation & conflict resolution - how we can help.

At byrne·dean, we find the path through workplace conflict and disputes, whether before or after they crystallise. Our expert team can deliver workplace mediation for fragile or broken relationships, investigate concerns and complaints or make decisions on your behalf around allegations of wrongdoing.

We are experts in workplace mediation & resolution.

Whilst people issues can be addressed internally in most cases, it’s not always possible. Conflicts of interest can prevent an internal solution, or the scale of the issue requires an external dedicated resource. Our highly specialised team have extensive experience covering the private, public, charitable and union sectors. We are comfortable with difficult issues, including those requiring a trauma-informed approach,  and can help with interventions best suited to your needs.

Investigations
Mediation
Repair
Partnering

We are emotionally intelligent.

We are emotionally intelligent, understanding that workplace conflict is often emotional. We undertake our work in an open, fair and independent way, bringing diverse experience across employment law, HR and employee relations. Several of our team are skilled in a trauma-informed approach to investigations – including, but not limited to, cases of sexual misconduct.

Our collective experience has taught us that it is possible to achieve effective solutions with minimum disruption, whilst maintaining confidence of those directly affected and the broader employee population.

My experience with byrne·dean was excellent. They were professional, directed, cost conscious, and performed the tasks they were given with sensitivity and objectivity. Obviously, the nature of our engagement with Byrne Dean is, and must remain, confidential; however, I can say that they handled a challenging assignment in a timely fashion, within budget and produced a work product that exceeded our expectations.
General Counsel, Technology Firm

The latest thinking from the team

March 26, 2026

Workplace conflict resolution: why organisations miss the moments that matter most

Workplace conflict is not new. But something has shifted. People issues have become harder to contain, faster to escalate and more costly to resolve. The question is not whether conflict will arise – it is whether organisations are set up to catch it early enough to matter.
Zoë Wigan
Wigan
March 25, 2026

Why employees only speak up when they're leaving

Guest post by Raj Ramanandi, InChorus
March 25, 2026

Q&A - James Pickles on sustainable performance, resilience, and supporting clients

Our new Client Director shares lessons from 35 years experience helping clients solve problems.
James Pickles
Pickles

Let’s get connected.

Our highly experienced team of workplace behaviour and wellbeing experts are here to help. Drop us a line for world class guidance and advice.