Accessibility Statement

This accessibility statement applies to

This website is run by Byrne Dean Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

You cannot modify the line height or spacing of text

Most older PDF documents are not fully accessible to screen reader software

You cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


call +44 (0) 20 3695 0474

We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Nikki Boreham at with a description of the issue you are experiencing and hyperlinks where relevant.

Technical information about this website’s accessibility

Byrne Dean Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Some buttons do not have an accessible names, as we are unable to control content names in certain areas due to limitations within the build platform.

Some illustrative elements (non-text) do not have a sufficient contrast ratio. This has been kept to a minimum and is only used in places to highlight or accentuate sections of content. All readable content falls within accessible contrast ratios.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive tools

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of changing the functioning of the navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next refresh the design and functionality of our website.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs are essential to providing our services. For example, we have PDFs that provide further detail on our people. All PDFs published after 22 February 2023 will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

In our latest refresh of our website (January 2023) we made improvements to accessibility as follows:

Increased the contrast ratio between text and background elements across the entire site to meet AAA accessibility standards.

Designed hover, active and pressed states for all buttons and interactive elements.

Provided links and buttons with accessible names wherever possible.

Preparation of this accessibility statement

This statement was prepared on 22 February 2023.

This website was last tested on 22 February 2023.

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