High impact one-to-one interventions
We support individuals at the centre of complex workplace issues – from leaders whose behaviour is creating risk, to those who’ve been negatively impacted. Our interventions prompt insight, restore trust, and reduce future harm, helping organisations move forward with confidence.


Restoring trust through one-to-one interventions
When something has gone wrong - or looks likely to - our one-to-one interventions can help prevent escalation, manage organisational risk, and support individuals to move forward.
Whether we’re working with the individual whose behaviour is under scrutiny, the person affected, or both, our approach is pragmatic, respectful and rooted in deep experience of workplace culture, law and conduct risk.
What we do
We deliver targeted, high-trust interventions that support behavioural change and resolution following - or in the shadow of - conflict. Often arising after investigations or complaints, our work typically focuses on:
- Supporting the individual whose behaviour has created concern (we call them the Actor)
- Providing independent, confidential support to the impacted person (the Receiver)
- Where appropriate, facilitating safe, future-focused dialogue between them
Our work with the Receiver - the person affected - is often equally critical. They may be rebuilding confidence, navigating a return to working with the Actor, or simply needing space to process. Our independent support gives them that space. It’s shaped around agreed goals and delivered with discretion and care.
Where both parties are open to it, we bring them together in a structured, safe environment - using principles of mediation to support understanding, repair and, where possible, future collaboration. Our mediators are trusted and skilled, often having already worked individually with the participants - enabling a smooth path to dialogue.
Our one-to-one work often unlocks readiness for broader change. The trust we build with individuals can pave the way for team or leadership development work - from awareness sessions to wider behavioural interventions - amplifying impact and embedding a healthier culture.

Our one-to-one approach
Working with individuals who are seen as posing a behavioural or conduct risk requires credibility, empathy and clarity. Our experienced team builds trust quickly - often where it has broken down. We listen first, enabling individuals to share their perspective, reflect on the impact of their behaviour, and understand how to operate more safely and effectively in future.
Sessions are confidential and coaching-style in tone, with objectives agreed in advance. We report only on whether the aims have been achieved, not on what was said - unless something arises that we believe needs further attention. Participants consistently describe the experience as transformative - often prompting a shift in thinking or behaviour after just one session.
Why clients trust us
Our one-to-one interventions are not therapy, traditional coaching or compliance training. They are purposeful, human-centred moments of clarity that support safety, insight and change - in ways internal teams often can’t.
If you’re managing a live situation or looking to mitigate future risk, speak to us about how we can help.
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