I was sitting with a client the other day discussing how leaders really connect with people who feel different, isolated .... excluded. Leaders know the need to be empathetic but knowing it and being it is a lot harder in practice.
I know I have had a privileged background -its obvious. I'm white, I went to a private school, I was university educated and I trained as a lawyer. I even live in Surrey!
So how do I connect with those who didn't have my "leg up"? I have to notice the obstacles, I have to listen to what privilege looks like in practice.
Have a look at this and see what you think.