Handling a disciplinary, capability or grievance process is an important and often time consuming job and the implications of getting it wrong can be fa...
"Interviews are probably the most overvalued instrument at our disposal" and "quite literally hundreds of studies have shown that [they] do a very bad j...
Listening is the key skill for effective people leaders. It’s also a skill that many of the leaders I work with recognise they could improve upon. Unli...
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