"Interviews are probably the most overvalued instrument at our disposal" and "quite literally hundreds of studies have shown that [they] do a very bad j...
Listening is the key skill for effective people leaders. It’s also a skill that many of the leaders I work with recognise they could improve upon. Unli...
I hadn't heard about Random Acts of Kindness (RAK) week until yesterday (BBC Breakfast). We’re inundated with so many weeks dedicated to so many good ca...
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