Webinar: Listening and empathy in 2021
Listening has always been an essential, yet underrated, workplace skill. It’s something that leaders often spend little time thinking about, even less actively cultivating. Great listening is a central part of a broader human skillset including emotional awareness, empathy and compassion. In this webinar, Mark O'Grady and Alison Best combine byrne·dean’s expertise in mental health, engagement, leadership and inclusion to demonstrate how empathetic leadership and listening skills are a vital skillset in safeguarding wellbeing, fostering engagement, and building productivity in the post-pandemic workplace.
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