The Big Listen SHUSH tips from the Samaritans:
- "Show you care
- Have patience
- Use open questions
- Say it back
- Have courage"
Such important listening guidance. It's not just applicable to mental health - it's an accessible guide for managers in this essential skill too. It could equally have been designed as "top tips on how to help your people be their best." It ties in with so many leadership essentials:
- creating a great workplace culture
- giving honest feedback
- having development conversations with someone you think is 'under-performing'
- dealing with a personality clash on the team...
And, as the Samaritans add... you might just save a life too. Great work from the Samaritans.
Samaritans wants to encourage people to listen to the really important things their friends, family and colleagues need to tell them, and to actually devote some time and attention to being better listeners
Related Articles
Going green for mental health
The real cause of depression?
Top tips from MIND for wrapping up for Christmas
Reworked: The 3 Best Ways to Invest in Employee Mental Health and Well-Being
Investing in wellbeing can boost both productivity and profitability. Where should leaders begin? Mark O'Grady shares three key focus areas for workplace leaders in his latest piece for Reworked.
HR Magazine: Mental health support is still too reactive
Workplaces need to be much more proactive about mental health, Mark O’Grady shares four ways how.
Forbes: Tackling loneliness in remote working
Our expert Amanda Okill tells Forbes what actions organisations and individuals can take.
