It feels, well, a bit shameful to acknowledge that I make biased decisions about people - decisions that are (to use an even more troubling word) preju...
"Interviews are probably the most overvalued instrument at our disposal" and "quite literally hundreds of studies have shown that [they] do a very bad j...
Listening is the key skill for effective people leaders. It’s also a skill that many of the leaders I work with recognise they could improve upon. Unli...
I hadn't heard about Random Acts of Kindness (RAK) week until yesterday (BBC Breakfast). We’re inundated with so many weeks dedicated to so many good ca...
Over the last year we have been helping firms across the financial sector to get to grips with the new requirements of the Senior Managers and Certifica...
In our sessions, we talk about how important it is to get to know each individual and to understand what motivates them, in order to get the best out of...
We talk a lot in our sessions about “the pictures in our heads” – our human and automatic unconscious thoughts. Some of the time these pictures just st...
Sometimes employment law (typically collective redundancy rules or TUPE) requires an employer to consult with appropriate representatives of affected em...
How we behave in the workplace is far more important than most of us would like to believe. Our day-to-day interactions are the foundation of workplace ...
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