July 24, 2018
The big listen - great advice
The Big Listen SHUSH tips from the Samaritans:"Show you careHave patienceUse open questionsSay it backHave courage"Such important listening guidance. I...
Mental health & wellbeing
Our thinking
Thoughts and insights from the team.
November 3, 2025
What to do if you've gotten drunk and acted inappropriately at a work event?
Founder Matt Dean shares learnings from decades of experience on how one should navigate this common scenario.
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July 18, 2018
Challenging conversation? Keep it honest.
Yesterday evening my sister and my mum (separately) described to me the ‘difficult’ conversation they had had about the proposed sleeping arrangements f...
Behaviour at work
Culture & change
June 29, 2018
Can you be authentic and "get ahead"?
That's what I was asked to answer yesterday as the Chair of a panel event at Swiss Re. Actually, their title was more of a presumption: "How to be authe...
Leadership
Equity, diversity & inclusion
June 19, 2018
What should we include in the 'Definitive Workplace Rules'?
If you were creating the ultimate rulebook for the complete regulation of day-to-day employee behaviour (the human stuff), what would be your first rule...
Culture & change
Leadership
Behaviour at work
June 5, 2018
Has the 'PC pendulum' swung too far?
How we treat each other at work has been in the spotlight ever since the Weinstein scandal erupted last year. No one would deny that certain behaviours ...
Culture & change
Behaviour at work
May 23, 2018
The (lost?) art of thinking
However unconscious it may be, so much about our mental health relates to the way we think. We have of course just had Mental Health Awareness Week and ...
Mental health & wellbeing
May 13, 2018
The importance of emotional first aid
In May, I was privileged to spend my Friday night and Saturday morning in the warmth, wisdom and kindness of Paul Gilbert and the LBC Wise Counsel commu...
Mental health & wellbeing
Behaviour at work
May 10, 2018
Has our workshop got the wrong title? Would you rather be an excellent manager or an effective leader?
On Tuesday 22 May we are running a workshop called ‘Manager Excellence’. I have begun to worry whether it's the right title. I have a tendency to use ...
Leadership
May 5, 2018
Mental health awareness week
Every year there is a week in May dedicated to mental health awareness. This year the week is w/c 14 May - so it is fast approaching - and the focus is...
Mental health & wellbeing
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